Help with your eSIM, from setup to top-ups

Does the Galaxy A32 5G support eSIM? Learn the *#06# EID check to find out for certain, no software update required.

Check if your Samsung Galaxy A32 5G supports eSIM with two quick methods, plus activation steps and fixes for common eSIM issues.

Activate your Latin America eSIM step by step: install before you fly, enable Data Roaming on landing, and fix common activation problems.

Activate eSIM Latin America: install before you fly, then enable data roaming and select the eSIM for mobile data when you land.

Not sure how much data to buy? Use our data calculator to estimate your usage based on your travel activities.

Every iPhone model with eSIM support, including which ones are eSIM-only and which still have a physical SIM tray.

A carrier-locked phone can't use eSIMs from other providers. Here's how to check and what to do.

Each eSIM QR code can only be installed on one device. Here's what to do if you need to switch.

Find past orders, resend confirmation emails, and check plan status from your account.

When your data allowance is exhausted your eSIM stops working. Here's what to do next.

When your plan clock starts depends on the specific plan you've purchased. Here's what to check.

EscapeSIM plans cover 190+ countries. Here's how to check coverage for your destination.

What your data allowance means, how it's counted, and what happens at the end of your plan.

If automatic network selection isn't working, manually choosing a carrier can restore your connection.

Accidentally deleted your eSIM? Each QR code is single-use, but we can issue a replacement.

Experiencing slow speeds on your eSIM? Try these steps to improve your connection.

If your phone shows No Service or no signal bars, work through these steps to find a network.

Step-by-step guide to verify eSIM support on iPhone and Android before purchasing.

The APN (Access Point Name) tells your phone how to connect to mobile data. Here's how to find, check, and set it on any device.

Your confirmation email contains everything you need to install your eSIM. Here's what each part means.

Data Roaming must be enabled on your eSIM for it to work overseas. Here's how to turn it on for every device type.

Step-by-step instructions for installing your EscapeSIM eSIM on Pixel, Samsung, and other Android devices.

Step-by-step guide to scanning your QR code and activating your eSIM on any iPhone.

If your phone won't scan the eSIM QR code, you can install the eSIM manually using the activation code.

If your eSIM is installed but you're not getting mobile data, work through this checklist.

Learn what an eSIM is, how it differs from a physical SIM, and why it's perfect for travel.

Add more data to your existing eSIM

Step-by-step guide to activate your EscapeSIM eSIM