Everything you need to know before and after you buy

Fix connectivity issues, signal problems, and more

Understand your plan, data allowance, and where you're covered

Manage your account, orders, and payments

Check if your phone supports eSIM and how to verify it

Activate an eSIM in Latin America (What to Do on Arrival)

Activate eSIM Latin America: install before you fly, then enable data roaming and select the eSIM for mobile data when you land.

How Much Data Do I Need for Travel?

Not sure how much data to buy? Use our data calculator to estimate your usage based on your travel activities.

iPhone Models That Support eSIM

Every iPhone model with eSIM support, including which ones are eSIM-only and which still have a physical SIM tray.

Is My Phone Carrier Locked?

A carrier-locked phone can't use eSIMs from other providers. Here's how to check and what to do.

Can I Use My eSIM on Multiple Devices?

Each eSIM QR code can only be installed on one device. Here's what to do if you need to switch.

How to View Your Order History

Find past orders, resend confirmation emails, and check plan status from your account.