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Showing 1–12 of 25 articles

Device Compatibility

iPhone Models That Support eSIM

Every iPhone model with eSIM support, including which ones are eSIM-only and which still have a physical SIM tray.

1 week ago 208 views
Device Compatibility

Is My Phone Carrier Locked?

A carrier-locked phone can't use eSIMs from other providers. Here's how to check and what to do.

1 week ago 171 views
Account & Billing

Can I Use My eSIM on Multiple Devices?

Each eSIM QR code can only be installed on one device. Here's what to do if you need to switch.

1 week ago 191 views
Account & Billing

How to View Your Order History

Find past orders, resend confirmation emails, and check plan status from your account.

1 week ago 175 views
Account & Billing

Refund Policy

Understand our refund terms and how to submit a refund request.

1 week ago 401 views
Device Compatibility

Which Devices Support eSIM?

A full list of eSIM-compatible phones — including iPhone, Samsung, Google Pixel, and more.

1 week ago 353 views
Device Compatibility

How to Check if Your Device Supports eSIM

Step-by-step guide to verify eSIM support on iPhone and Android before purchasing.

1 week ago 412 views
Plans & Coverage

What Happens When My Data Runs Out?

When your data allowance is exhausted your eSIM stops working. Here's what to do next.

1 week ago 170 views
Plans & Coverage

How Long Does My Plan Last?

When your plan clock starts depends on the specific plan you've purchased. Here's what to check.

1 week ago 175 views
Plans & Coverage

Which Countries Are Covered?

EscapeSIM plans cover 190+ countries. Here's how to check coverage for your destination.

1 week ago 153 views
Plans & Coverage

Understanding Your eSIM Plan

What your data allowance means, how it's counted, and what happens at the end of your plan.

1 week ago 155 views
Troubleshooting

How to Manually Select a Network

If automatic network selection isn't working, manually choosing a carrier can restore your connection.

1 week ago 152 views