Help Articles and eSIM Guides
Help Articles and eSIM Guides
Showing 1–12 of 28 articles
How to Activate Your Latin America eSIM
Activate your Latin America eSIM step by step: install before you fly, enable Data Roaming on landing, and fix common activation problems.
Activate an eSIM in Latin America (What to Do on Arrival)
Activate eSIM Latin America: install before you fly, then enable data roaming and select the eSIM for mobile data when you land.
How Much Data Do I Need for Travel?
Not sure how much data to buy? Use our data calculator to estimate your usage based on your travel activities.
Deleted eSIM — Getting a Replacement QR Code
Accidentally deleted your eSIM? Each QR code is single-use, but we can issue a replacement.
Slow Data Connection
Experiencing slow speeds on your eSIM? Try these steps to improve your connection.
How to Manually Select a Network
If automatic network selection isn't working, manually choosing a carrier can restore your connection.
Understanding Your eSIM Plan
What your data allowance means, how it's counted, and what happens at the end of your plan.
Which Countries Are Covered?
EscapeSIM plans cover 190+ countries. Here's how to check coverage for your destination.
How Long Does My Plan Last?
When your plan clock starts depends on the specific plan you've purchased. Here's what to check.
Can I Use My eSIM on Multiple Devices?
Each eSIM QR code can only be installed on one device. Here's what to do if you need to switch.
iPhone Models That Support eSIM
Every iPhone model with eSIM support, including which ones are eSIM-only and which still have a physical SIM tray.
Is My Phone Carrier Locked?
A carrier-locked phone can't use eSIMs from other providers. Here's how to check and what to do.
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